Most clients pick one flat monthly plan below. Prefer to order individually? Browse 41 à la carte services further down — every price shown is the base rate for that scope, no hidden markups added later.
Each tier bundles helpdesk, monitoring, and advisory at a fixed monthly rate, priced by device count.
| Essential | Business | Enterprise | |
|---|---|---|---|
| Response-time SLA | Next business day | 4 hours | <30 minutes |
| Infrastructure monitoring | Business-hours | 24/7 | 24/7 + dedicated oversight |
| On-site visits | Billed per visit | Included, scheduled | Included, priority dispatch |
| Security & compliance | Add-on, billed separately | Endpoint protection + quarterly review | Full package included |
| After-hours emergency line | Not included | Included | Included, 24/7 dedicated |
| Devices covered | Up to 20 | Up to 60 | Unlimited, multi-site |
Need something smaller, or a one-off project? Browse 41 individually priced services ↓
Fast, low-commitment checks delivered within 2 business days.
Drive health, startup time, malware scan, and a written fix-it list for one device.
On-site signal mapping and router/switch check to find out why wifi drops or slows.
A short call with an engineer to talk through a specific problem or decision.
Checks patch status, open ports, and basic hygiene across your network.
Confirms what you're licensed for vs. what's actually installed, and flags gaps.
A 1-page report scoring your current setup across six risk areas.
Day-to-day support for staff, devices, and accounts.
Ticketed remote support for one staff member's device and accounts.
A scheduled or priority visit from an engineer for hands-on fixes.
Coverage for after-hours and weekend critical issues.
Helpdesk coverage pooled across up to 3 office locations.
One named engineer assigned primarily to your account.
Continuous visibility across servers, network, and endpoints.
Setup of monitoring across your routers, switches, and firewall.
Continuous health and performance monitoring per server.
Monitoring for up to 50 laptops and desktops.
Setup of automated alerts with defined escalation rules.
A report projecting when current infrastructure will need upgrading.
Migration, configuration, and maintenance of the platforms you run on.
Full migration of mailboxes, files, and accounts to Microsoft 365.
Setup and migration to Google Workspace from an existing system.
Consolidating physical servers onto a virtualized platform.
Automated, verified cloud backup for critical servers and data.
Merging scattered file shares into one managed server.
Practical protection, plus the documentation audits ask for.
Configuration and hardening of a business-grade firewall.
Managed antivirus/EDR deployed and monitored across devices.
A simulated phishing campaign plus a staff briefing session.
A review of data handling practices against PDPA requirements.
Audit of who has access to what, with clean-up recommendations.
Physical infrastructure, cabling, and office moves.
Structured cabling for a new or renovated office.
Access point planning and installation for full wifi coverage.
Secure remote access configured for staff working off-site.
Rack, power, and cooling setup for an on-premise server room.
End-to-end IT move planning for an office relocation.
Independent advice for decisions too big to make on instinct.
A half-day session mapping out your 12-month technology plan.
Independent comparison and recommendation for a specific vendor decision.
Help building a realistic annual IT budget.
A documented plan for recovering systems after a major incident.
Sourcing and lifecycle tracking for the devices your team uses.
Sourcing and pre-configuring a new laptop or desktop.
Tracking device age and scheduling replacements before failure.
Building a complete, searchable inventory of your IT assets.