WHAT WE DO
Nine categories, built from the same discipline
From a 15-minute diagnostic call to full infrastructure migration — every service below is delivered by the same accountable team.
Everything we do falls into one of nine areas — browse the detail below, or jump straight to pricing for all 40+ individual services.
From a 15-minute diagnostic call to full infrastructure migration — every service below is delivered by the same accountable team.
Low-commitment, fast-turnaround checks for when you need an answer before you need a contract. Most are delivered within 2 business days, with a written report you can act on immediately — no ongoing plan required.
Best for: businesses who aren't sure yet whether they need ongoing support, or want a second opinion on a specific issue before committing to a plan. Every Quick Start item can be upgraded into credit toward a monthly plan if you sign up within 30 days.
Front-line and escalated support for your staff — the day-to-day "my laptop won't connect" and "I can't access this folder" tickets that otherwise land on whoever in the office is least busy. Delivered remotely first, with on-site dispatch when a hands-on fix is required.
Best for: any team with more than a handful of staff relying on shared systems. Ticketing is logged and visible to your office manager, so nothing gets lost in a chat thread.
We watch your servers, network, and endpoints continuously so that a failing disk or a dropped backup gets caught before it becomes an outage, not after. Alerts route to our team first — you only hear from us when there's something to decide.
Best for: businesses that have been bitten before by a backup that "was running" or a server that filled its disk overnight. Included automatically in Business and Enterprise plans.
Migration, configuration, and maintenance of the cloud platforms and systems your business runs on — from email and file storage to full server virtualization. We plan the cutover around your working hours, not ours.
Best for: teams still running email or files off a single ageing desktop, or paying for licences they've outgrown. We stay vendor-neutral between Microsoft and Google.
Practical security — the kind that stops the phishing email from becoming a ransomware incident — plus the documentation businesses increasingly need for audits, insurance, and client due diligence.
Best for: businesses handling customer data, or anyone who has been asked by a bank, insurer, or client to show basic IT security controls in writing.
Physical infrastructure work — cabling, wireless coverage, server rooms, and the IT side of moving or expanding an office. This is where a site visit and a tape measure matter as much as a laptop.
Best for: businesses opening a new outlet, expanding headcount, or dealing with wifi dead zones in an existing space.
Independent, vendor-neutral advice for the decisions that are too big to make on instinct — what to invest in, who to buy from, and what happens if your primary system goes down for a day.
Best for: leadership teams planning next year's budget, or anyone who has been offered conflicting advice from different vendors and wants a neutral read.
Sourcing, imaging, and lifecycle tracking for the devices your team actually uses — so replacements happen on a schedule, not in a panic when something dies mid-quarter.
Best for: businesses that have no clear record of which devices they own, who's using them, or when they were last replaced.
For businesses that want the above bundled into one predictable monthly fee instead of ordering services one at a time. Three tiers, priced by device count, with everything itemised.
Best for: most of our clients. If you're not sure which tier fits, start with a Quick Start diagnostic and we'll recommend one.
Tell us what's breaking (or what you're worried will break) and we'll point you to the right service.